These Terms & Conditions are administered on behalf of Iron Street Gym. References to ‘we’, ‘us’ and ‘our’ are references to the Iron Street Gym, registered in the UAE, and whose registered office is at, Dubai, UAE. Iron Street maintains the website (www.ironstreet.ae).
References to ‘you’, ‘your’ and ‘yours’, and after acceptance, the member, are references to the individual completing the membership application form.
You must be between 13 and 15 years of age and be under the direct supervision of a parent/guardian or an iron Street Personal Trainer. Children of 16 years of age or above will have normal individual access permitted.

PRINCIPLE TERMS

This agreement commences once you have indicated your acceptance of our Terms and Conditions in the declaration section of the web sign-up process and clicked the JOIN NOW button.
All new memberships are subject to the approval of the management. The management reserves the right to reject an application for membership to the Gym for any reason whatsoever, in their absolute discretion. Your membership starts immediately.
This agreement will become binding on you and us and you will be entitled to all the rights and privileges exercisable for the type of Membership chosen. You cannot transfer this agreement to anyone else. The Laws of the United Arab Emirates shall govern the Terms & Conditions, without regards to conflict of laws principles. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E. We will not trade with or provide any services to OFAC and sanctioned countries.
The United Arab Emirates is our Country of Domicile. If you use this site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

PHYSICAL HEALTH OF MEMBER

In accepting these Terms & Conditions the member warrants and also represents that he/she is in good health and is not knowingly incapable of engaging in either active or passive exercise. The member further warrants that such exercise would not be detrimental to their health, safety, comfort, well-being or physical condition.
The member shall not use our facilities whilst suffering from any infections or contagious illness, disease or other ailment such as open cuts, abrasions, open sores or minor infection, where there is a risk that such use may be detrimental to the health, safety, comfort or physical condition of other members.
If a member is taking medication and is aware of a condition that may affect them taking part in exercise a doctor’s letter would be needed.

FEES AND CHARGES

All published membership or other fees and other charges are exclusive of any taxes (e.g. VAT).
The “Monthly Recurring Payment” or “Recurring Payment” means the monthly membership fee corresponding to the purchased membership option, and determined by the membership type and membership term at the point of joining.
The monthly membership fee or Monthly Recurring Payment is due each month in full, upfront, in advance and with the exception of cancellations under the terms detailed below, no partial refund of the monthly membership fee will be made.
If any Monthly Recurring Payment is returned unpaid or any cheque is returned unpaid or if any other form of payment is not honored for whatever reason, you shall pay us on demand an administration fee of AED 200. If, despite us having notified you of a missed payment, further payments are missed, we reserve the right to, at our sole election, either suspend or terminate your membership. If you are ever over 30 days in arrears on a missed monthly payment and you are on a Fixed Term membership then we reserve the right to bill you immediately after the 30-day grace period for the remaining contract value without any prior notification.
You are obligated to make the minimum number of Monthly Recurring Payments stated in your choice of membership. You are obligated to make every Recurring Payment regardless of non-attendance.
The date of your Monthly recurring Payment will be the same date on each month as the first Monthly Recurring Payment. You are unable to amend the date of your Recurring Payment.
Once you have completed the minimum number of Monthly Recurring Payments as stated in your membership choice, we will automatically continue collecting Monthly Recurring Payments every month. Your membership will be extended by one month for each payment (“Renewal Period”).
If you have fulfilled your commitment to the membership you have joined, you may prevent the Automatic Renewal Period at any time by visiting the Gym reception and submitting a cancellation request. (A minimum of 30 days’ notice is required).
You agree to advise us immediately of any change to the Members Details provided.
You agree to retain a copy of all transaction records and you are responsible for maintaining the confidentiality of this account.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
Iron Street takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, we cannot guarantee the security of any information that is disclosed online
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
From time to time we may need to increase the price of your membership. We will give you at least 1 full months' notice of any incoming price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase. During this period, you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules.
If you fail to pay any amount due under this agreement for a period of more than thirty days, then we may pass the debt to a third-party company for collection or take legal/police action against you. The reasonable and direct costs incurred in employing the third-party company will be borne by you including costs in tracing you if you have changed your contact without telling us.

PAYMENT METHOD

We accept payment by Visa or Mastercard debit and credit cards in AED for our memberships and other products and services. Lumpsum membership packages can be purchased via cash or credit/debit card at gym reception. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review the respective merchant service provider’s user agreement and privacy policy before entering any transaction.
Should any member forewarn that their membership payment method is to be cancelled and not adequately replaced prior to the completion of a contract, all remaining charges will be liable and charged immediately.
You, as the cardholder, must retain a copy of transaction records and Merchant policies and rules.
You are responsible for maintaining the confidentiality of your membership account and payment details.
Once a payment card has been replaced by a new one we will charge the new card only. Should however an account go unpaid for a period of 30 days or more we reserve the right to charge any previous payment card on the account, or any linked account, at our sole discretion in order to obtain funds.

CANCELLATION AND REFUNDS

The Joining Fee and membership is not refundable under any circumstances.
We will manage and process the cancellation of your membership upon receipt of a properly submitted cancellation request. Should your Recurring Payment be cancelled without submission of a cancellation request form at any time you may incur fees as a result of any missed payments. If you wish to have confirmation of any amendments to your account at any stage please contact Gym reception.

CANCELATION WITHIN CONTRACT / FIXED TERM PERIOD

Monthly membership packages can be cancelled while wiithin contract duration with a cancellation fee of 100 AED. Lumpsum packages cannot be canceled or refunded.

FREEZING

There is no freeze for 1 month lumpsum package
There is 1 week freeze permitted for 3 month package
There is one month freeze permitted for 6 month package
There are 2 X one month freeze permitted for 12 month package
You are not allowed to enter the gym during your membership freeze.

Lockers

Temporary lockers are provided for the members who shall remove their personal belongings at the completion of their visit. The Gym has the right to cut open any padlocks and remove personal belongings that are left in the lockers at the end of each day.
Unclaimed property over the value of AED50 shall be kept by the Gym for a period of 1 week after which the management reserves the right to dispose of the items in such way it in their entire discretion deems fit. Clothing and other similar items will be disposed of after a 1-week period; however, any items of value will be sold periodically and all proceeds donated to the nominated charity of the Gym, and no claims shall be entertained after this period from members or visitors. Any items below AED50 in value will be immediately disposed of.

BEHAVIOUR

Members and guests must treat Gym facilities and one another with respect; failure to comply shall constitute a serious breach of the terms of membership, and could result in the loss of membership.
Threatening, intimidating, or abusive behaviour will not be tolerated towards any member of staff or the company. Should such incidents take place a member's membership will be immediately suspended and all future payments will be collected immediately.
We reserve the right to prevent access to, or use of, the facilities by anyone deemed to be acting inappropriately or behaving in an unacceptable manner, as determined by gym Management.
As a courtesy to other members, Gym equipment should be wiped down by members after use, and all equipment returned to its correct position.
If you leave your belongings in the cafeteria they will be removed immediately. They can be collected from reception.
Any anti-social or offensive behavior will result in the member or guest being immediately evicted from the gym and your membership cancelled.

GENERAL TERMS

Gym may terminate this agreement with immediate effect on notice to you if you are in breach of the gym rules or these Terms and Conditions. In this event, you will be liable to immediately pay all outstanding Monthly Recurring Payments, in the event you are on a Fixed Term agreement including an AED 200 penalty administration fee. If you are on a Flexible Membership, then no additional charges will be payable.
Soliciting and selling private personal training sessions or merchandise of any type to any member is prohibited and may result in immediate termination of the membership concerned.
The Gym management reserves the right to use any individual or group photographs or video of members and or guests for press or promotional purposes in both online, TV, and print sources.
All members must abide by the Gym rules of the which may be amended and/or added to from time to time at the management’s discretion.
Failure by the management to enforce any of their respective rights at any time for any period shall not be construed as a waiver of such rights.
Members and/or guests are not allowed to photograph or copy any of our facilities' interior designs, promotional materials, tag lines, themes, or concepts. We reserve the right to proceed with legal action against any member caught distributing, sharing, or supplying such contents to any third-party vendor or competitor.

Marakesh Street, Garhoud
Dubai

  • +971-4-548-6007
  • +971-58-590-4889